Agenda and minutes

Housing Overview and Scrutiny Committee - Monday, 14th March, 2016 7.00 pm

Venue: Committee Room 1, Civic Offices, New Road, Grays, Essex, RM17 6SL. View directions

Contact: Jenny Shade, Senior Democratic Services Officer  Email:

No. Item

The Chair apologised to Members of the change in Committee date but recognised that Officers from Housing would be attending the Local Government Chronicle Awards in London where they had been shortlisted for 2 awards, Efficiency and Driving Efficiency through Technology.


The Chair wished Officers good luck and acknowledged that the right people and teams had been shortlisted.


This was echoed by all Members.



Minutes pdf icon PDF 67 KB

To approve as a correct record the minutes of the Housing Overview and Scrutiny Committee meeting held on 17 February 2016.



The Minutes of the Housing Overview and Scrutiny Committee held on the 17 February 2016 were approved as a correct record.


The Chair acknowledged that Councillor Hamilton had a follow up question to his original question asked at the 17 February 2016 Committee regarding tax implications on void properties for council and private landlords. This will be emailed to Officers and a response will be sent to all Members when available.


Urgent Items

To receive additional items that the Chair is of the opinion should be considered as a matter of urgency, in accordance with Section 100B (4) (b) of the Local Government Act 1972.


There were no items of urgent business.


Declaration of Interests


No interests were declared.


Managing Damp & Mould - Update on Housing Investment, Development Actions pdf icon PDF 353 KB

Additional documents:


Richard Parkin introduced the report and confirmed that it had been returned to the Committee at the request of Members. The Officer stated that damp and mould continued to be a problem in Council properties but stated that this was a country wide issue and that measures were being taken to tackle this issue. Damp and mould will remain a key focus and work will continue to look for ways to improve this within Council properties and with the education of residents on how to deal and reduce any damp, mould and condensation in their properties.


The Officer briefly presented the report to Members highlighting the following areas:


           Damp and mould in the Council Housing Stock contributed to approximately 4 per cent of the repair service demands.

           The approach of the repairs programme was to address problems rather than covering up.

           In the Transforming Homes Programme, 2 million pounds have been set aside to address damp and mould with an overspend this was due to the nature of the work undertaken.

           Addressing issues with the fabric of the property and work had been undertaken to address such issues in Tilbury.

           214 out of the 253 damp and mould surveys received back from residents required some level of remedial works to be undertaken.

           Upgrading existing single glazed windows with new double glazed.

           Resident Communication Programme issued to all residents in October 2014, which advised residents on how to deal with damp, mould and condensation.

           342 properties have formed part of the thermal efficiency programme.

           In September 2015, Thurrock Council hosted a “Damn and Mould Conference”, which was attended by over 40 representatives from different local authorities and social landlords.

           Infrared Heating was being trialled in a property in one of the Grays High rise blocks to provide the Authority of a worked example in the Thurrock Borough.


Councillor Liddiard thanked the Officer and asked if the figure of 4 per cent on the damp and mould repairs had gone down over the last 2 to 3 years. The Officer confirmed that exact figures were not to hand but stated that trends had indicated received had gone down a degree. Exact figures will be supplied to Officers.


Councillor Liddiard asked if all Council properties had been installed with double glazing, the Officer confirmed that there were still a number of flats in

South Ockendon who still had single glazed windows.


Councillor Liddiard stated that to break resident’s habits of drying clothes indoors, would the installation of washing lines help these residents more. The Officer confirmed that in his opinion this would not stop residents drying clothes inside properties.


Councillor Ojetola asked Officers what assistance was available to residents for dealing with damp and mould issues. The Officer confirmed that information was supplied to all residents on how best to deal and reduce damp and mould and to assist residents through the repair service. Advice was given by members of the technical team,  ...  view the full minutes text for item 42.


Update on Housing and Homelessness Prevention Strategies pdf icon PDF 91 KB


The Officer presented the report and highlighted the following areas:


           The Housing Strategy had been split into three core priorities – Raising the Bar, In on the Ground and Looking Ahead

           SMART metres had been installed on three traveller’s sites in Thurrock so that rent, rent arrears and service charges could be paid in an effective way

           Housing Enforcement had been adopted as a robust approach to anti-social behaviour and developed a prevention, intervention and enforcement (PIE) model

           Housing advice training had been delivered to volunteers

           Housing Options continued to work with the national Gold Standard

           Housing staff currently being trained on safeguarding

           New Development at Bruyns Court has been completed with 25 new units of sheltered accommodation

           Housing Zone status has been awarded with capacity funding secured

           Homelessness forum had been undertaken with partners of all specialism attending

           Dedicated Housing and Welfare Advice Officer had been recruited

           Tenants accreditation scheme has been set up with over 100 residents taking part

           Housing first programme has been set to address housing issues of people with very complex needs

           Right Size Programme to identify under occupation across all tenures

           Private Sector Team who engage with landlords of empty private properties but the Council have no legal rights to empty properties


Councillor Liddiard thanked the Officer for the good report and stated that it was good that the Council were heading in the right direction but felt that a crisis was only just round the corner with changes to Government Policies. The Officer confirmed that there would be greater pressures and that this was recognised over different measures. Discussions on changing the statutory duty for homelessness prevention were taking place. This would have the effect of increasing councils’ responsibility to prevent homelessness.


Councillor Liddiard asked Officers if there were a need for more hostels in Thurrock. The Officer confirmed that the forms of temporary accommodation currently used fit the needs of the Council. If the use of hostels were used in the future this would need be business modelled very carefully as support would also need to be provided.


Councillor C Baker stated that some residents in private accommodation who were unable to afford rents have resulted in Section 21s being issued. The Officer confirmed that section 21s were now the main reason for homelessness in the borough.


The Landlord forum will be re-launched to listen to private landlords and take into account their views on what offer of rents they were expecting.


Councillor Ojetola thanked the Officer for the positive report but acknowledged that the figures for the number of landlords were still quite low and what incentives were out there to get landlords on board. The Officer stated that a large campaign was underway to ensure landlords were aware of the good quality of services available and that the Council may have to think more commercially to engage with landlords.


Councillor Ojetola stated that the Empty Property  ...  view the full minutes text for item 43.


Work Programme pdf icon PDF 61 KB


The Chair asked Members for any items that they would like to be added to the work programme for the 2016/17 municipal year.




Members agreed that:


1.         The Item Annual Report 2013/14 be added to the work programme for the 2016/17 municipal year work programme.


2.         The Item Mould and Damp be added to the work programme for the 2016/17 municipal year work programme.


3.         The Item Fixed Term Tenancies be added to the work programme for the 2016/17 municipal year work programme.


4.         The Item Pay to Stay be added to the work programme for the 2016/17 municipal year work programme.


5.         The Item Homelessness Strategy be added to the work programme for the 2016/17 municipal year work programme.


6.         The Item Improving Energy Efficiency be added to the work programme for the 2016/17 municipal year work programme.


7.         The Item Changes to the Fees and Charges 2016/17 be added to the work programme for the 2016/17 municipal year work programme.